Last Updated - 10/10/2024
Christie's International Real Estate Sereno (collectively “we”, “our” or “us”) want you to be familiar you with how we collect, use, and disclose information about you. This Privacy Policy outlines the types of information we gather from your use of our website at https://www.sereno.com/ and other websites we operate from which you are accessing this Privacy Policy and the mobile application and other branded applications made available by us through mobile devices (“Apps”) (collectively the “Services”), how we use it, with whom we might share it, how we keep it secure, and the choices you have about the information you choose to share with us.
You may visit our website(s) or use our mobile apps anonymously. If Location Services are enabled on your device, we may use your location to help you search for nearby listings. If you do not want this assistance, you can disable Location Services on your device.
When registering on our site or filling out a form, as appropriate, you may be asked to enter your name, e-mail address or phone number. You will be contacted in response to any information you request, but you may prevent your contact information from being automatically saved for future contacts by contacting us here.
Any of the information we collect from you may be used in one of the following ways:
Any email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser, and capture and remember certain information.
We use cookies to understand and save your preferences for future visits, as well as provide a website experience customized to your needs, including geolocation if relevant to your searches and if allowed by you on your device.
You may disable your browser’s ability to save cookies at any time, usually from within the browser’s privacy or security preferences. You may also remove cookies already saved to your hard drive.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in conducting our business or servicing you, so long as those parties agree to keep this information confidential and not use it for any other purpose beyond these. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
We will retain your data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Service to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is legally advisable (for example, in regard to applicable statutes of limitations, litigation or regulatory investigations).
If you are a covered individual under the General Data Protection Regulation (“GDPR”) you have legal rights in relation to the data that we hold about you. These rights include:
We may request that you prove your identity by providing us with a copy of a valid means of identification to comply with our security obligations and to prevent unauthorized disclosure of data. We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your data and for any additional copies of the data you request from us.
Individuals covered by the GDPR should contact us here to request further information.
The data that we collect from you is transferred to, and will be stored in, the United States that is not subject to equivalent data Protection Law. For our purposes, the information we collect is processed and stored in the US.
We may transfer your data outside the European Economic Area (“EEA”):
Where your information is transferred outside the EEA, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards and that it is treated securely and in accordance with this Privacy Policy.
You may contact us here at any time if you would like further information.
Consumers covered by U.S. state-specific privacy laws have the right to request information regarding their personal information and certain additional details regarding our information practices. California consumers have the right to request deletion of their personal information (subject to certain exceptions). Covered consumers also have the right to opt out of sales of personal information, if applicable. We describe how covered consumers can exercise their rights under the relevant state privacy laws below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing a notarized power of attorney evidencing that you have empowered the authorized agent to exercise your rights on your behalf. We will not discriminate against you if you choose to exercise your rights under the applicable state laws.
We do not knowingly collect, share, or sell personal information of anyone under the age of 16 years old.
@properties and its affiliates collect the categories of personal information listed below.
@properties and its affiliates share the categories of personal information listed below.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you have questions regarding our Privacy Policy, or if you wish to update the personal information you have provided to us, you may do so by contacting us here.
Should you wish to revoke your previously-given consent to this Privacy Policy click here.
If you have previously registered on our website and wish to un-register contact us here.
If we decide to change our privacy policy, we will post those changes on this page.
We reserve the right to make changes to our Privacy Policy from time to time for any reason. Such changes, modifications, additions or deletions shall be effective immediately upon posting, unless otherwise indicated. We have no duty or obligation to inform prior visitors that changes have been made, regardless of the scope and importance of the changes. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and to whom we disclose it. Your continued use of the site after such changes are posted will be deemed to constitute your agreement to and acceptance of such changes.
